You've been logged out of GDC Vault since the maximum users allowed for this account has been reached. To access Members Only content on GDC Vault, please log out of GDC Vault from the computer which last accessed this account.

Click here to find out about GDC Vault Membership options for more users.


The Number One Educational Resource for the Game Industry

Session Name: The Next Generation Customer Service Experience
Speaker(s): John Erskine, Gordon Walton, D. Scott Mattson, Sven Hindman
Company Name(s): NCsoft, Playdom Austin, Game Center Group, ImaginVen... SA
Track / Format: Online Games - Technology and Services

Did you know free users get access to 30% of content from the last 2 years?

Get your team full access to the most up to date GDC content


GDC Austin/Online 2008

John Erskine


Gordon Walton

Playdom Austin

D. Scott Mattson

Game Center Group

Sven Hindman

ImaginVen... SA

free content

Online Games - Technology and Services