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Session Name: Leveraging Customer Service Quality Through Tools
Speaker(s): John Erskine, Gordon Walton, Phil Dean, Jason Livingston
Company Name(s): NCsoft, Playdom Austin, Cryptic studios, Bioware
Track / Format: Services

GDC Austin/Online 2009

John Erskine


Gordon Walton

Playdom Austin

Phil Dean

Cryptic studios

Jason Livingston


free content


Social / Online Games