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Session Name:

Everything I Learned About Community Management I Learned From 'Neopets'


Community management has coexisted with the rise of the Internet through online forums and web games. In particular, Neopets established itself as a pioneer in the field by integrating its community into every asset of the sitefrom an in-game guild system to transformative story-driven events and everything in between. In this talk, an experienced community manager will share the secrets to effective community management through the lens of this popular early 2000's virtual pet site and provide insight into how developers can implement these strategies in their own games.

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