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Join us for an engaging session at Community Clubhouse during GDC as Anna Wright, Director of Player Experience at Niantic, and Gabriel Turk, Director, Customer Experience at Electronic Arts (EA), two seasoned Player Experience and Support professionals, discuss pivotal concepts behind PX. With a focus on the WHYs of exemplary player experience programs and the HOWs of navigating technology and business constraints, this session promises invaluable insights for industry newcomers and veterans alike. From evaluating new technologies to blending workforce and technology strategies, Gabe and Anna will delve into practical examples and frameworks to enhance player support and foster deeper player relationships. Don't miss this opportunity to gain actionable strategies and ask your burning questions during their Ask Us Anything segment.
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