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|Session Name:||How to Use Machine Learning, Live Telemetry Analysis, and Computer Vision to Manage Communities|
|Speaker(s):||Alex Casassovici, Beatriz Miravete|
|Company Name(s):||Showdown, Showdown|
|Track / Format:||Community Management Summit|
|Overview:||Game communities are a great place for players to share tactics, compete, socialize with one another, and help promote your game. When you bake community elements directly into your game, they're also a great way to directly impact key metrics like ARPU and retention. But when they're baked into your game and combined with advanced technological processes, you're suddenly able to deep dive into their murky cores and gather key insights. Alex will go over what Showdown's technical team learned as they used machine learning, live telemetry analysis, and computer vision to truly understand player behaviors. He'll connect these findings to academic research conducted on community psychology to teach the audience how to build solid community feedback loops in their games.|