|Session Name||What You Don’t Know IS Hurting You: How Aggressive User-Research Improved Resistance 3|
|Company Name(s)||Insomniac Games|
|Track / Format||Game Design|
Watching a formal usability test of Resistance 2 was an eye-opening experience for developers at Insomniac Games. Players were struggling with FPS basics such as aiming and navigating, as well as hallmark Resistance features such as exotic weapons. The game was simply not being played the way we expected or wanted.