Session Name: | Maximizing Gaming Revenue through Player Experience: Real-time Visibility Matters (Presented by Loggly) |
Speaker(s): | Albert Ho |
Company Name(s): | Rumble Entertainment |
Track / Format: | Business, Marketing & Management |
Overview: | How do you balance the needs of millions of concurrent users and hundreds of developers, optimize a distributed cloud environment, push code releases daily, and stay sane? It starts with visibility into all your data and real-time insight from your log files. Attend this session for a step-by-step outline of how Rumble Entertainment maximizes revenue by: * Instrumenting its games and platform to facilitate global troubleshooting * Conducting transactional tracing starting from player feedback on open social networks to isolate the source, server and all users affected by the issue for remediation * Baking log management into the DNA of its games and extending it to how the company works with partners * Correlating real-time visibility directly to revenue to facilitate planning Albert will share some real-time analytics he utilizes at Rumble Entertainment's latest multiplayer game KingsRoad, to deliver a superior player experience and ensure that revenue opportunities are maximized globally. |