You've been logged out of GDC Vault since the maximum users allowed for this account has been reached. To access Members Only content on GDC Vault, please log out of GDC Vault from the computer which last accessed this account.

Click here to find out about GDC Vault Membership options for more users.


Session Name:

Community Management in "The Settlers Online"


This talk focuses on the key learnings about Community Management from the browser game of the year 2011, The Settlers Online. We will show the key factors which lead to a healthy and large community and which communication methods we used to nuture the needs of our customers. We will show by example some suprising results even when we had bad news to tell.

Did you know free users get access to 30% of content from the last 2 years?

Get your team full access to the most up to date GDC content

  • GDC Europe 2011
  • Teut Weidemann
  • Ubisoft/Bluebyte Germany
  • free content
  • Community Management Summit
  • Community Management