You've been logged out of GDC Vault since the maximum users allowed for this account has been reached. To access Members Only content on GDC Vault, please log out of GDC Vault from the computer which last accessed this account.

Click here to find out about GDC Vault Membership options for more users.


The Number One Educational Resource for the Game Industry

Session Name: Everything I Ever Needed to Know About Online Communities I Learned from Jurassic Park
Speaker(s): Valerie Massey
Company Name(s): CCP Games
Track / Format: Community Management Summit

Did you know free users get access to 30% of content from the last 2 years?

Get your team full access to the most up to date GDC content


It�s a jungle out there! Drawing on a decade of community relations experience and the wisdom gleaned from the �Jurassic Park� trilogy, CCP�s Val Massey presents 10 valuable lessons every customer care professional should commit to memory.

GDC Europe 2011

Valerie Massey

CCP Games

free content

Community Management Summit

Community Management