|Everything I Ever Needed to Know About Online Communities I Learned from Jurassic Park
|Track / Format:
|Community Management Summit
Did you know free users get access to 30% of content from the last 2 years?
Itï¿½s a jungle out there! Drawing on a decade of community relations experience and the wisdom gleaned from the ï¿½Jurassic Parkï¿½ trilogy, CCPï¿½s Val Massey presents 10 valuable lessons every customer care professional should commit to memory.