You've been logged out of GDC Vault since the maximum users allowed for this account has been reached. To access Members Only content on GDC Vault, please log out of GDC Vault from the computer which last accessed this account.

Click here to find out about GDC Vault Membership options for more users.

close

The Number One Educational Resource for the Game Industry

Session Name: It's All Games Now! How Games and Social Media are Converging
Speaker(s): Raph Koster
Company Name(s): Playdom
Track / Format: Customer Experience

Did you know free users get access to 30% of content from the last 2 years?


Get your team full access to the most up to date GDC content

Overview:

These days, social media is looking an awful lot like games -- and we don't mean in the gamification sense! Rather, lessons drawn from online games have driven much of the development of the social media platforms we use today, from Twitter acting like real-time chat, to "avatars" that are public profiles on social networks. The cross-pollination between Internet communication systems and games has always been there, but now we're at the point where we are putting games inside of, well, what looks a lot like games! What does ths mean for our customer experience? In this talk we'll look at the parts of customer experience that are under your control as a developer -- and the parts that are not. We'll talk about best practices that don't work in the new environment. We'll examine the trends that are pointing the way forward, and talk about the problems and pitfalls that games anticipated that Web 2.0 might need to fix in version 3. And finally, we'll see if we can peer into the crystal ball a little bit, and see if we can predict the future of connected gaming experiences.

GDC Online 2011

Raph Koster

Playdom

free content

Customer Experience

Business & Marketing